Privacy Policy
Last updated: February 21, 2026
This page explains how Fikabot collects and processes information when you submit a service inquiry.
Information We Collect
- Business contact details, project requirements, and channel preferences submitted through inquiry forms.
- General communication records needed to evaluate scope and provide a proposal.
- We do not request secret credentials in public forms.
How We Use Information
- To assess your use case and estimate implementation effort.
- To communicate project updates and onboarding steps.
- To improve service quality, business fit, and delivery performance.
Credential and BYOK Handling
- Secret keys, token/BYOK materials, and integration settings are exchanged only after project agreement.
- Credential exchange is performed through secure onboarding channels.
- Access permissions are limited to the agreed integration scope.
Data Retention and Requests
- Inquiry records are retained only as long as needed for business follow-up and legal obligations.
- You may request correction or deletion of submitted personal data where applicable.
- For privacy requests, contact us by email.