An AI voice employee that answers, books and finishes the job — around the clock.
Most calls to a clinic or shop are the same ten questions. FikaCall answers them in natural speech from your own knowledge base, takes bookings, looks up orders and hands the rest to a person — on your phone line, your website or your messaging channel.
Does your front desk…
- send calls to voicemail during the busiest hours?
- answer the same ten questions all day — hours, directions, availability?
- lose bookings because nobody could pick up?
- rely on a chatbot customers give up on?
What it does
- 1Three channels at once: one-tap dial, a web / LINE call page, or embedded in your site.
- 2Knowledge-base answers in natural speech, in your business's own words.
- 3Booking, order lookup and changes — it finishes the process, not just the conversation.
- 4Switchable AI providers, so you are never locked to one vendor.
- 5Call transcripts kept 90 days; tool permissions you control.
Who it is for
Clinics, service businesses and shops that lose calls during busy hours and want repetitive enquiries handled by AI, with people kept for conversations that need judgment.
How we roll it out
We write the knowledge base with you, connect your booking or order system, run a week of shadow calls, then go live with a human hand-off path.
Contact usWhy choose FikaCall
- Answers in your words, from a knowledge base you control.
- Completes tasks — booking, lookup, changes — not just conversation.
- Three channels at once: phone, web call page, embedded widget.
- Switchable AI providers; transcripts retained 90 days.
- Already operating for Canadian businesses.
FAQ
Does it replace my staff?
No. It takes the repetitive calls so your people handle the ones that need judgment.
Which languages?
English and Mandarin today; French on request.
Is it tied to one AI vendor?
No — providers are switchable behind the same agent.